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An insurance card or claim letter can name a Permanent General company or another listed underwriter instead of The General. This guide covers car and truck crash injury claims with The General, the car insurance brand owned by Sentry Insurance, not National General. Start with your injury, the company on the card, and the limit on its policy.
How much is a claim against The General worth?
National injury ranges for claims against The General span $5,000 to $5,000,000+. What the other driver's policy pays stops at its limit. The General's coverage page describes policies that meet state minimum requirements, with the option to buy more.
The General's claims page lists 1-800-280-1466 for reporting a new claim at any hour. Its third-party form directs you to call when the crash caused no vehicle damage or someone died.
The General insurance claim facts
Last updated
- Injury values
- National injury ranges for claims involving The General are $5,000 to $5,000,000+.
- Claims phone
- The General lists 1-800-280-1466 for reporting new claims at any hour.
- Online filing
- The General’s form requires the policy number, policyholder’s last name, and crash date.
- Auto complaints
- Permanent General Assurance Corporation’s NAIC 2025 auto complaint index is 3.88 versus 1.00 nationally.
- Coverage minimums
- The General’s coverage page says its policies meet state minimum requirements.
- Call instead
- The General requires a phone report when there is no vehicle damage or a death.
Sources: the national injury guides in the next table; The General's claims contacts, third-party form, and coverage page; National Association of Insurance Commissioners (NAIC) 2025 private passenger auto complaint records. Review your injury with the free AI calculator with attorney review.
What injury settlement ranges apply to The General insurance claims?
The injury and its treatment set the compensation range. A sprain or strain falls in the $5,000 to $35,000 range; a severe traumatic brain injury falls in the $500,000 to $5,000,000+ range. Compare your injury with its row, then compare that range with the coverage available.
| Injury and recovery | National range |
|---|---|
| Sprains and strains Sprains range from $5,000 to $15,000; moderate strains, $15,000 to $35,000. | $5,000 - $35,000 |
| Whiplash healing over weeks or months | $7,500 - $35,000 |
| Whiplash lasting 6 months or longer | $35,000 - $75,000 |
| Herniated disc without surgery | $30,000 - $100,000 |
| Herniated disc surgery, including spinal fusion | $100,000 - $350,000+ |
| Nonsurgical broken bone injury | $15,000 - $75,000 |
| Broken bone needing surgery | $100,000 - $350,000+ |
| Moderate traumatic brain injury | $100,000 - $500,000 |
| Severe traumatic brain injury | $500,000 - $5,000,000+ |
| Wrongful death from a crash | $500,000 - $3,000,000 |
Source: The linked injury guides supply these national ranges by injury, current as of November 10, 2026.
The General's pages publish no injury-by-injury settlement figures as of November 10, 2026. These ranges also apply when you claim uninsured or underinsured motorist benefits on your own policy, up to that coverage's limit. The court records later in this article concern individual cases, separate from these ranges.
Sources: The General, Claims (last modified October 29, 2026); The General, Liability auto insurance (last modified October 29, 2026); The General, Cheap car insurance (last modified October 29, 2026)
Which company provides the insurance sold as The General?
The General's legal disclosures name Permanent General Assurance Corporation, Permanent General Assurance Corporation of Ohio, and The General Automobile Insurance Company, Inc. The same disclosures also name a California underwriter, and the state-page footer names two Texas underwriters. Match the full name on your card or letter to the table before reporting the claim.
| Company | NAIC code | The General policy role | NAIC 2025 private passenger auto premium |
|---|---|---|---|
| Permanent General Assurance Corporation | 37648 | Brand underwriter; also named for California | $821,943,407 |
| Permanent General Assurance Corporation of Ohio | 22906 | Brand underwriter | $393,872,914 |
| The General Automobile Insurance Company, Inc. | 13703 | Brand underwriter | $93,752,797 |
| Viking Insurance Company of Wisconsin | 13137 | California | $669,172,373 |
| Dairyland County Mutual Insurance Company of Texas | 26441 | Texas | $155,442,036 |
| Old American County Mutual Fire Insurance Company | 29378 | Texas; nonaffiliated company | $761,358,168 |
Viking Insurance Company of Wisconsin and Dairyland County Mutual Insurance Company of Texas also write Sentry's Dairyland brand. Old American County Mutual Fire Insurance Company is not owned by Sentry and also writes for other brands. Their company-wide premium figures therefore include business beyond The General.
National General uses a different claims number
National General is an Allstate company, according to its website, and is separate from The General. National General's claims center lists 1-800-468-3466. A National General letter belongs with that insurer's claims department.
Who owns The General insurance?
American Family's history page records its 2012 acquisition of The General and the sale to Sentry that closed December 31, 2024. Sentry's September 12, 2024 announcement described "approximately $1.1 billion in cash consideration" and a $1.7 billion transaction value including assumed liabilities and required capital. Wisconsin's insurance regulator described the purchase as all shares of PGC Holdings Corp., which owned the three Permanent General companies directly or indirectly. As of November 10, 2026, American Family's underwriting-company page does not name The General's companies.
Sources: The General, Legal disclosures (last modified October 29, 2026); The General, Car insurance by state (last modified October 29, 2026); NAIC Consumer Insurance Search; Sentry Insurance, "Sentry Insurance to acquire The General", September 12, 2024; National General home page; National General claims center; American Family, Our history; Wisconsin Office of the Commissioner of Insurance, acquisition of control of Permanent General (last updated December 19, 2024); American Family, Underwriting companies
How can a non-customer report an injury claim to The General?
The General accepts new claim reports at 1-800-280-1466 at any hour, according to its claims page. You can also use its third-party form if the crash fits the form's conditions. Choose "I was in an incident with a policyholder of The General" and enter the policy number, policyholder's last name, and incident date.
The General's form tells you to call when there is no vehicle damage, more than 10 vehicles were involved, or someone died. A pedestrian or cyclist whose crash caused no vehicle damage must therefore call, as must a relative reporting a death. The form warns that progress is lost if you exit; you must finish every step to submit the claim. Have the required policy details ready before opening it.
The General claims contacts
| Line | Number or address | Who it is for | Source |
|---|---|---|---|
| New claims | 1-800-280-1466 | Available 24 hours a day, 7 days a week | Claims page |
| Existing claims | The claims page lists no separate existing-claim number as of November 10, 2026. | Monday through Friday, 8 a.m. to 5 p.m. local time from Eastern to Pacific | Claims page |
| Claims email | [email protected] | Include your claim number | Claims page |
| Claims fax | 1-833-464-9908 | Include your claim number | Claims page |
| Claims mail | PO Box 8001, Stevens Point, WI 54481-9820 | Include your claim number | Claims page |
| Third-party form | Online claim form | Policy number, policyholder last name, and incident date required | Third-party form |
| Sales, not claims | 1-844-328-0306 | The sales number in the page header | Page header |
| National General, a different insurer | 1-800-468-3466 | National General claims, not The General claims | National General claims |
Put your claim number on every document you send, as The General's claims page instructs. Keep the police report with the crash photographs and witness information. Before your first conversation with the adjuster, read the guide to recorded statements.
Sources: The General, Claims (last modified October 29, 2026); The General, third-party claim form (screens read in a browser, November 10, 2026); The General, Car insurance by state (last modified October 29, 2026); National General claims center
How does the policy limit affect a claim against The General?
The policy limit is the maximum payment available from the coverage. The General's coverage page says its policies meet state minimum requirements and offers more coverage as an option. Its liability page describes separate maximums for one person and for the accident as a whole.
The General's coverage page also says buying more than the minimum makes sense for most drivers. Its high-risk page uses "Non-Standard" as another name for high-risk auto insurance. Neither statement tells you that every policy carries the minimum. The historical California and Missouri court records below show per-person limits of $15,000 and $25,000; read those amounts with their dates and case details.
Ask for the policy limit in writing when preparing your settlement demand letter. If your claim exceeds that coverage, additional compensation can come from your own underinsured motorist coverage or from the driver personally. A failure-to-settle claim asks whether an insurer should have resolved the case within its customer's policy limit instead of leaving the customer facing a larger claim.
Minimum coverage and the deadline for an injury lawsuit
The table gives the least bodily injury coverage required for one injured person and the injury lawsuit deadline. The statute of limitations is the legal name for that filing deadline. These rows concern claims against people and companies; claims involving government can have shorter notice deadlines.
| State | Minimum bodily injury coverage per person | Filing deadline |
|---|---|---|
| California | $30,000 for policies or bonds issued or renewed on or after January 1, 2025 | 2 years |
| Texas | $30,000 | 2 years |
| Illinois | $25,000 | 2 years |
| Georgia | $25,000 | 2 years |
| Florida | The two cited coverage statutes do not require bodily injury liability | 2 years for negligence claims arising after March 24, 2023 |
| Arizona | $25,000 for policies issued or renewed beginning July 1, 2020 | 2 years |
| Washington | $25,000 | 3 years |
| Virginia | $50,000 for policies effective on or after January 1, 2025 | 2 years |
| Oregon | $25,000 | 2 years |
Sources by state: California: coverage law, deadline law; Texas: coverage law, deadline law; Illinois: coverage law, deadline law; Georgia: coverage law, deadline law; Florida: coverage law, deadline law; Arizona: coverage law, deadline law; Washington: coverage law, deadline law; Virginia: coverage law, deadline law; Oregon: coverage law, deadline law
Florida's cited statutes require $10,000 of property damage liability and personal injury protection security; neither requires bodily injury liability coverage. For your own Florida policy, personal injury protection covers medical and disability benefits up to $10,000 under the cited law. The two-year negligence deadline in the table applies to claims arising after March 24, 2023. Those requirements do not describe how much bodily injury insurance an individual Florida driver bought.
Read the filing-deadline guide for your state and the state-by-state fault rules when reviewing the crash.
Sources: The General, Cheap car insurance (last modified October 29, 2026); The General, High-risk auto insurance (last modified October 29, 2026); The General, Liability auto insurance (last modified October 29, 2026); Florida Statutes 324.022 (2026); Florida Statutes 627.733 (2026); Florida Statutes 627.736 (2026); Florida Statutes 95.11 (2026); Florida chapter 2023-15
Is The General good at paying claims?
The NAIC's 2025 private passenger auto complaint indexes are 3.88 for Permanent General Assurance Corporation, 2.34 for Permanent General Assurance Corporation of Ohio, and 4.48 for The General Automobile Insurance Company, Inc., against a national index of 1.00. California's insurance department ranks Permanent General Assurance Corporation 46 of 50 in its 2026 study of large auto insurers using 2025 complaint results.
A complaint index compares a company's confirmed complaints with the level expected for its market share. The NAIC's national index is 1.00, so an index of 2.00 is twice the expected level. The NAIC report counts closed, confirmed complaints supplied by state insurance departments.
| Company | NAIC 2025 closed confirmed auto complaints | NAIC 2025 complaint index |
|---|---|---|
| Permanent General Assurance Corporation | 152 | 3.88 |
| Permanent General Assurance Corporation of Ohio | 44 | 2.34 |
| The General Automobile Insurance Company, Inc. | 20 | 4.48 |
What California, Illinois, and Texas recorded
| Regulator and period | Company record | Measure and scope |
|---|---|---|
California Department of Insurance, 2026 consumer complaint study, 2025 auto results | Permanent General Assurance Corporation: rank 46 of 50; 13 justified complaints; ratio 18.3; 71,070 approximate exposures. The department gives earlier ratios of 10.2 for 2024 and 19.5 for 2023. | For 50 large licensed auto insurers, California counts justified complaints per 100,000 earned exposures. |
California Department of Insurance, 2026 consumer complaint study, 2025 auto results | Viking Insurance Company of Wisconsin: rank 7 of 50; 3 justified complaints; ratio 0.9; 338,883 approximate exposures. | The same California measure. Viking also writes Dairyland insurance, so the record is not limited to The General. |
Illinois Department of Insurance auto records for 2025 | Permanent General Assurance Corporation of Ohio: 21 complaints, including 19 listed as claims handling; $41,527,726 in earned premium; ratio 0.5057. | Illinois counts auto complaints for each $1 million in earned premium. |
Texas Department of Insurance automobile report for 2025 | Dairyland County Mutual Insurance Company of Texas: 5 confirmed complaints, 73,668 policies, index 0.41. The department records 0.73 for 2024. | Texas uses 1.00 as its average complaint index. The company also writes Dairyland business. |
Texas Department of Insurance automobile report for 2025 | Old American County Mutual Fire Insurance Company: 145 confirmed complaints, 322,095 policies, index 2.73. | Texas uses 1.00 as its average complaint index. Old American is not a Sentry company and writes for other brands. |
The California ratio, Illinois ratio, and Texas index use different measures. Keep the regulator's measure with the company name when reading a figure; these records are not one combined score for The General.
Sources: NAIC Consumer Insurance Search; California Department of Insurance, California Consumer Complaint Study - 2026 (auto) (last modified June 11, 2026); Illinois Department of Insurance, Consumer Complaints Ratio Report 2025; Texas Department of Insurance, complaint indexes and policy counts; The General, Legal disclosures (last modified October 29, 2026); The General, Car insurance by state (last modified October 29, 2026); Sentry Insurance, "Sentry Insurance to acquire The General", September 12, 2024
What have regulators required in The General claim files?
Illinois's insurance department ordered Permanent General Assurance Corporation and Permanent General Assurance Corporation of Ohio to give written explanations for delayed and denied third-party claims. The Illinois department's examination, posted October 26, 2016, covered December 1, 2013 through November 30, 2014 and resulted in a $12,250 civil forfeiture.
For Permanent General Assurance Corporation, the Illinois department's 2016 examination found no written delay explanation in 2 of 46 reviewed third-party files closed without payment and no denial letter in 1 of those 46 files. For Permanent General Assurance Corporation of Ohio, the Illinois department's 2016 examination found no written delay explanation in 4 of 38 paid third-party files. The Illinois department's 2016 order required a reasonable written explanation when a third-party claim stayed unresolved for more than 60 calendar days after reporting, and a written explanation for a denial.
Missouri's insurance division recorded a $15,000 voluntary forfeiture by Permanent General Assurance Corporation in its June 2020 order and stipulation. The division found that the company denied claims because its insured driver lacked a valid license and reduced uninsured motorist payments by amounts paid under medical payments coverage. The stipulation says it is not an admission by the company.
In Missouri, Permanent General Assurance Corporation agreed to review and pay, up to the minimum limits, liability and uninsured motorist claims denied between January 1, 2015 and July 1, 2016 because its insured had no valid driver's license. The Missouri division rejected that denial ground up to the minimum limits; this order does not set the rule for another state.
Request the reason for a delay or denial in writing. If the claim stalls, take the claim number and correspondence to the state insurance department in a complaint. The guide to dealing with an insurance adjuster explains steps for a stalled claim and how to complain to your state’s insurance department.
Sources: Illinois Department of Insurance, Permanent General market conduct exam (posted October 26, 2016); Missouri Department of Insurance, Permanent General order and stipulation (June 2020)
What do court records show about claims involving The General?
The Eighth Circuit's May 5, 2026 Spooner decision held that Permanent General Assurance Corporation's additional release term prevented a settlement under Missouri law. The other records below document policy limits and the status of particular disputes. Read each result with its court, date, and scope.
| State and court | Decision date | Policy and claim | Decision and status | Source |
|---|---|---|---|---|
Missouri, U.S. Court of Appeals for the Eighth Circuit | May 5, 2026; published | Permanent General Assurance Corporation’s policy covered up to $25,000 in bodily injury per person. Spooner offered to settle for the policy money. The insurer’s answer required a signed release that also released the car’s owner. | The extra release term made the answer a counteroffer under Missouri law. The appeals court held that the exchange had not created a settlement. | |
Missouri, U.S. District Court, Western District of Missouri | October 2, 2018 | Permanent General Assurance Corporation’s policy had a $25,000 per-person limit and a $50,000 per-occurrence limit. A state court entered a default judgment against the driver for $750,000 in actual damages, $6,000 in property damage, and $1,500,000 in punitive damages. | The federal court dismissed the insurer’s coverage case in favor of the injured man’s state case, which sought damages above the limits for wrongful denial of coverage. As of November 10, 2026, the research had not found the state-court outcome. | |
California, Court of Appeal | September 24, 2012; July 2008 crash | The at-fault driver had Permanent General Assurance Corporation coverage of $15,000 per person and $30,000 per accident. The court record says the company paid the injured woman its $15,000 limit. | Carson concerned a repair dispute with the woman’s own insurer. The record is included here for the historical liability limit and payment, not as a ruling on The General’s injury handling. |
As of November 10, 2026, the research found no failure-to-settle or bad faith ruling against The General's companies from 2012 through 2026 in California, Texas, Florida, Georgia, Illinois, Arizona, Washington, Virginia, Nevada, or Oregon. The cases in this table are individual records; the Sheridan coverage case did not decide the injured man's state-court claim.
Sources: Permanent General Assurance Corp. v. Spooner, 8th Cir. No. 25-2552, May 5, 2026; Permanent General Assurance Corp. v. Sheridan, W.D. Mo. No. 4:18-cv-00481-NKL, October 2, 2018; Carson v. Mercury Insurance, California Court of Appeal No. G045795, September 24, 2012
How long does The General take to handle an injury claim?
The General's claims page says that a crash involving an injury takes longer to settle. The page also says most insurers aim to settle claims within 30 days. That statement describes insurers overall, not a promised time for The General to resolve your injury claim.
As of November 10, 2026, the research found no record identifying how The General's companies value pain and suffering or naming their claims software. The General's liability page says bodily injury liability covers other people's losses when its insured is at fault, subject to maximum coverage per person and per accident. The guide to settlement timing explains the stages to track.
Sources: The General, Claims (last modified October 29, 2026); The General, Liability auto insurance (last modified October 29, 2026)
Which coverages on your own policy from The General should you review?
The General's coverage page lists medical payments and uninsured or underinsured motorist bodily injury coverage along with liability and vehicle-damage coverages. Read your own policy to see which coverages you have.
- Liability insurance.
- Collision and comprehensive coverage.
- Medical payments coverage.
- Uninsured or underinsured motorist bodily injury coverage.
The Missouri division's June 2020 findings against Permanent General Assurance Corporation included reductions in uninsured motorist compensation for medical payments already made. That finding concerned Missouri claims. For the steps involved in using your own coverage after an underinsured driver causes a crash, read the underinsured motorist filing guide.
Stacked coverage combines coverage limits for more than one insured vehicle; Pennsylvania's Conti settlement, described in the FAQ, concerns alleged unpaid stacked uninsured and underinsured motorist benefits after a new vehicle was added without a new stacking waiver.
For an injury while driving at work, see the separate workers' compensation calculator guide.
Sources: The General, Cheap car insurance (last modified October 29, 2026); Missouri Department of Insurance, Permanent General order and stipulation (June 2020); Conti, settlement agreement; Conti, final approval order (February 2, 2026); Conti v. The General settlement website
What steps help you document The General insurance injury claim?
Identify the insurer, gather the information its form requires, and report the crash. Use the following steps to keep the claim records, policy limit, and filing deadline together.
Gather the details needed to open the claim
Photograph the other driver’s insurance card and keep the policy number and last name. Save crash photographs, witness information, and the police report with those details.
Identify the insurer before choosing a contact
Match the card to the company table. The General’s pages name Viking in California and Dairyland County Mutual or Old American County Mutual in Texas. National General is a separate insurer.
Call or finish the third-party form
The General lists 1-800-280-1466 for new claims at any hour. Its form requires the policy number, policyholder last name, and crash date. Call if there was no vehicle damage, more than 10 vehicles were involved, or someone died. Finish the form in one sitting because it does not save your progress.
Send records with the claim number
Use [email protected], fax 1-833-464-9908, or PO Box 8001, Stevens Point, WI 54481-9820. The General’s claims page asks you to put the claim number on all correspondence.
Get the policy limit in writing
Ask for the limit on the policy covering the driver so you can compare the available insurance with the injury claim.
Look for additional coverage on your own policy
Read your policy for medical payments, personal injury protection, uninsured motorist, and underinsured motorist coverage.
Review the full course of your injury
Do not agree to settle before you know the injury’s full course. Include the treatment and lasting effects when reviewing an offer.
Record the deadline and calculate the injury range
Find your state’s injury filing deadline in the table. Use the free AI calculator with attorney review to review compensation using your injury and coverage details.
The guides on reaching medical improvement before settlement and deciding whether to accept an initial offer explain the treatment and offer questions. The free AI calculator with attorney review uses the claim details you enter to help you review compensation.
Sources: The General, Legal disclosures (last modified October 29, 2026); The General, Car insurance by state (last modified October 29, 2026); The General, third-party claim form (screens read in a browser, November 10, 2026); The General, Claims (last modified October 29, 2026); The General, Cheap car insurance (last modified October 29, 2026)
Questions about The General insurance claims
What is The General insurance injury claim range?
National injury ranges for a claim involving The General span $5,000 to $5,000,000+. The linked injury guides provide those ranges. Treatment and the injury set the range, while the policy limit controls the payment available from the other driver’s coverage.
How do I file a claim against The General if I am not a customer?
Choose the third-party form on The General’s claims page or call 1-800-280-1466. The form requires the policy number, policyholder’s last name, and incident date. The form tells you to call if there is no vehicle damage, more than 10 vehicles were involved, or someone died. Leaving before you finish loses your progress, and the claim is not submitted until the process is complete.
What is The General insurance claims phone number?
The General’s claims page gives 1-800-280-1466 for new claims, available 24 hours a day, 7 days a week. The same page lists existing-claim hours as Monday through Friday, 8 a.m. to 5 p.m. local time from Eastern to Pacific.
Where do I email, fax, or mail The General claim documents?
Send claim documents to [email protected], fax 1-833-464-9908, or PO Box 8001, Stevens Point, WI 54481-9820, according to The General’s claims page. Include your claim number with every message or document.
Is The General good at paying claims?
The NAIC’s 2025 private passenger auto complaint indexes are 3.88 for Permanent General Assurance Corporation, 2.34 for Permanent General Assurance Corporation of Ohio, and 4.48 for The General Automobile Insurance Company, Inc.; the national index is 1.00. California’s insurance department places Permanent General Assurance Corporation 46 of 50 in its 2026 study of large auto insurers, using a 2025 justified-complaint ratio of 18.3 per 100,000 earned exposures.
Is The General the same as National General?
No. National General’s website identifies it as an Allstate company. National General’s claims center gives 1-800-468-3466, while The General’s claims page gives 1-800-280-1466. Use the name on the card or claim letter to choose between them.
Who owns The General insurance?
Sentry Insurance has owned The General since the sale closed December 31, 2024. American Family’s history page records its acquisition in 2012 and the sale’s closing date. The General’s current legal disclosures identify its affiliated underwriters as Sentry Insurance Group members.
Is The General part of American Family?
No. The General belongs to Sentry Insurance. As of November 10, 2026, American Family’s underwriting-company page does not list The General’s companies.
Does The General only sell minimum coverage?
No. The General’s coverage page says its policies meet state minimum requirements and that customers can buy more coverage. The page also says that buying more than the minimum makes sense for most drivers. The historical court limits on this page do not establish how much coverage every customer carries.
What if my claim exceeds The General policy limit?
The other driver’s policy pays up to its limit; additional compensation can come from your underinsured motorist coverage or from the driver personally. A court case can also raise whether the insurer should have settled within the limit. The Missouri Sheridan record concerns a claim for damages above the limits, but the research had not found its state-court outcome as of November 10, 2026.
Is there a class action against The General?
Conti was a class settlement limited to Pennsylvania policies, and the Philadelphia County Court of Common Pleas granted final approval on February 2, 2026. The court dismissed the case with prejudice, ending that case permanently. The settlement concerned an alleged failure to pay stacked uninsured or underinsured motorist benefits after a vehicle was added without a new stacking waiver. The court had given preliminary approval on February 13, 2025. The court record describes approximately 93 settlement class members, no objections, and no opt-outs. The deadline to submit a claim was July 7, 2025, according to the settlement site. The settlement calls for The General’s adjusters to value each claim up to the policy’s stacked limit, with appeals to a court-appointed Special Master. The court approved $577,500 in attorneys’ fees and costs; as of November 10, 2026, the research found no settlement fund or total payment amount. The agreement says The General denies all liability, and its release covers Pennsylvania policies only. Connor in Florida federal court and Granger in Alabama’s Circuit Court of Barbour County concern refunds on canceled policies, not crash injury compensation; the Granger settlement site describes a $7 million settlement. As of November 10, 2026, the research found no other injury, uninsured motorist, or medical payments class action against The General’s companies.
How long does The General take to settle an injury claim?
The General’s claims page says an injury makes a crash claim take longer to settle. The page’s statement that most insurers aim to settle within 30 days describes insurers overall; it is not a promised deadline for an injury payment.
What is the lawsuit filing deadline for The General insurance claims?
The injury filing period is two years in California, Texas, Illinois, Georgia, Arizona, Virginia, and Oregon, and three years in Washington. Florida’s two-year negligence deadline applies to claims arising after March 24, 2023. These are deadlines for claims against people and companies; a claim involving government can have a shorter notice deadline.
Sources: The General, Claims (last modified October 29, 2026); The General, third-party claim form (screens read in a browser, November 10, 2026); The General, Cheap car insurance (last modified October 29, 2026); The General, Legal disclosures (last modified October 29, 2026); The General, Liability auto insurance (last modified October 29, 2026); NAIC Consumer Insurance Search; California Department of Insurance, California Consumer Complaint Study - 2026 (auto) (last modified June 11, 2026); National General home page; National General claims center; American Family, Our history; American Family, Underwriting companies; Permanent General Assurance Corp. v. Sheridan, W.D. Mo. No. 4:18-cv-00481-NKL, October 2, 2018; Conti, settlement agreement; Conti v. The General settlement website; Conti, final approval order (February 2, 2026); Connor v. Permanent General Assurance Corp., S.D. Fla. No. 9:20-cv-81979, preliminary approval order (September 20, 2022); Granger v. Permanent General Assurance Corporation settlement website
Browse reported case outcomes in the injury settlement and verdict database.
Cite this data
SetCalc. "The General Insurance Injury Settlement Calculator." Updated November 11, 2026. https://setcalc.com/guides/the-general-insurance-injury-settlement-calculator.
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